Right message
Mailings are triggered by events and aligned with customer groups.
Customer communication
customerView makes customer communication systematic.
Automated mailings, feedback requests and analytics help companies improve customer retention in a visible and repeatable way.
check_circleAutomated mailings
check_circleFeedback analytics
check_circleCRM and accounting integration
customerView
Customer communication
+35%
higher satisfaction through targeted improvements
-75%
less manual effort in feedback workflows
24/7
automated collection and analysis of customer opinions
Use case
Customer retention needs timing and context.
customerView starts where many customer relationships lose momentum: after purchase, service or invoice. Communication becomes systematic instead of sporadic.
Make feedback usable
Feedback is collected, categorized and made visible for decisions.
Improve retention
Regular communication creates more proximity without extra manual effort.
Product logic
Automation that feels like good service.
customerView connects triggers, templates, audiences and analytics in one calm workflow.
Triggers
Events like paid invoices or completed services start the right communication.
Segments
Filters and audiences keep messages relevant.
Insights
Feedback is analyzed and made usable for improvements across the company.
System integration
CRM, support or accounting systems can be connected to the workflow.
Interface
Feedback and communication in one clear interface.
The UI shows which contacts are active, which feedback is coming in and where improvement potential exists.
Operations
How the product stays usable in daily operations.
Strong product pages do not just show screens. What matters is how data, roles and operations work together.
Define touchpoints
Important customer situations and triggers are captured cleanly.
Build communication
Templates, audiences and feedback questions are aligned.
Automate
Mailings and feedback workflows run repeatedly and traceably.
Learn
Feedback flows back into service, product and retention.
More products
More products with operational focus.
Receivables management
autoMahntion
Automated payment reminders, dunning stages and accounting synchronization for less effort and more reliable cash flow.
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Financial analytics
revenueView
Financial dashboard with revenue, cost and accounting integrations for better management decisions.
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Learn morearrow_forwardFree intro call
In 30 minutes, we clarify your project.
Send the goal. We reply with scope, risks and the next step.
scheduleReply within one working day
lockNon-binding and confidential
location_on
Friesenweg 2b
22763 Hamburg
Germany
In the first call we clarify
task_altWhich digital lever has the biggest impact.
task_altWhich risks need clarity before the first sprint.
task_altWhich next steps are realistic and economical.